Payments, Cancellation & Refunds

Try the five-minute, no-card trial and check your audio setup. Paid plans are prepaid assistance time. Prices are in INR, and the checkout must show the amount payable before you authorize payment. Review any tax and coupon information there; contact us before paying if it is unclear. Razorpay processes payments. Never send us a card number, CVV, password, or OTP.

No physical goods are shipped. Minute packs or unlimited calendar access are activated on your account after successful payment verification; bank and provider delays can affect activation. Unlimited access expires on the date shown in your account even while paused. Existing minute balances are preserved. Check your purchase history and use the available payment-verification option before making a duplicate payment. You can abandon an unpaid checkout. There is no automatically renewing subscription to cancel and no automatic trial-to-paid conversion. Pause or end an active session to stop further usage; unused minutes stay in your balance subject to the account terms.

If you bought the wrong plan or change your mind, request a refund of an entirely unused paid purchase within seven calendar days of payment. For a partly used purchase, discretionary change-of-mind refunds are not normally offered. This restriction does not apply to a refund or remedy required by law. Report duplicate charges, successful payments without credited time, incorrect metering, or material service failures as soon as possible. We will review the payment and service records and offer the correction, replacement time, or refund appropriate to the issue and your legal rights. Free, promotional, and complimentary minutes have no refundable cash value.

Email askdada@compilesquad.com from your account email with the payment reference, purchase date, plan, and a brief description. Redact unrelated personal or financial details. Arjit Srivastava handles complaints. We aim to acknowledge complaints within 48 hours and resolve them within one month, or sooner where law requires. We may request limited additional information to verify a transaction.

Approved refunds are returned through the payment provider to the original payment method where possible. We will confirm initiation; the final credit date depends on the provider and your bank. Refunded paid minutes or remaining calendar access are removed or cancelled so the same purchase cannot be both refunded and consumed. Contact us if a confirmed refund has not arrived within the estimate supplied with the confirmation. You retain any lawful right to raise a dispute with your bank, payment provider, consumer forum, or court.

Nothing in this policy is a blanket 'no refunds' condition or limits remedies for non-delivery, a defective or materially misdescribed service, unauthorized charges, or other rights under applicable law. If your jurisdiction requires a withdrawal period or specific consent before immediate digital service begins, those requirements prevail. Starting to use AskDada alone is not a purported waiver of a right that requires separate express consent.